After filling out the forms and getting in touch with a counselor via email, text, or phone, you can expect to be surrounded by grace and understanding by our counselors. For the first session, our counselors will get acquainted with you and hear more about your heart and the problems that you are experiencing. During, or after, this first session, the counselor will recommend a care plan going forward.

As for methods and interventions used by the counselors, you can expect the wisdom of Scripture to be utilized throughout the process. Helpful tools from modern schools of psychotherapy such as solution-focused brief therapy (SFBT) and cognitive behavioral therapy (CBT) may be incorporated into the session, but will always align with a truth that has already been established by God's Word. Other methods include biblical and scientific education and intentional repentance and prayer. The counselor will attentively listen to you and adapt their interventions to your fit your unique needs.

No, you do not have to be a Christian to receive formalized counseling through New Ground Ministries and our network of caregivers. The counselee, however, should be aware that our method of counseling is done through a biblical worldview.

The counselors that work in a professional setting within New Ground Ministries, or its network of caregivers, will have at least a minimum of a graduate degree in a relevant field of theology, counseling, psychology, etc. Some counselors within our network will have state-licensures, but due to this ministry's conviction of the Church being the source of authority in helping people, we do not require state licensure by our counselors. All counselors within our network will be vetted to have adequate graduate education, wise theological convictions, and most importantly - the spiritual gift of caring for souls.

No, we do not work with insurance companies because we are a non-clinical pastoral counseling ministry.

We believe the Church should help cover the cost of mental and spiritual health needs. If you would like to contribute to our scholarship fund to help people in financial need receive counseling, donate here.

Due to the nature of pastoral counseling, we have had much study, energy, and practice in theological and biblical guidance. This biblical grounding makes our range of care broad and applicable to many issues that people face.

Common issues that all of our counselors work with include: religious and spiritual abuse (or trauma), sexual identity and behavior, marriage and family related issues, depression, anxiety, anger, addictions, toxic-thinking, grief, career guidance, and life-coaching. You can look at our counselors’ bios for more information on their particular skillsets and callings in counseling.